Privacy Policy

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Effective Date: January 1, 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, interact with our services, or make online payments.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email  address, phone number, billing/shipping address, and payment details (e.g., credit card numbers, bank account information).
• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Information: Pages visited, links clicked, time spent on the site, and other activity data.
• Transaction Details: Records of purchases, payment amounts, dates, and methods.
• Location Data: General or precise location data (if permitted by your device settings).

2. How We Use Your Information

We use the information collected to:

• Process and complete transactions securely.
• Provide and improve our products and services.
• Respond to inquiries and customer support requests.
• Send order confirmations, receipts, and updates.
• Analyze website usage and enhance user experience.
• Send marketing communications (only with your consent).
• Comply with legal obligations and prevent fraud.

3. Payment Information

We use third-party payment processors to handle all online payment transactions. These processors comply with industry-standard security measures, including PCI-DSS (Payment Card Industry Data Security Standards).

• What We Store: We do not store full payment card details on our servers. Only limited information, such as the last four digits of your card, may be retained for record-keeping purposes.
• Third-Party Processors: Payment details are securely transmitted to our payment processors. Please review their privacy policies for further information.

4. Sharing Your Information

We do not sell your personal information. However, we may share it with:

• Payment Processors: To process transactions and handle refunds or disputes.
• Service Providers: Third-party vendors that assist with website hosting, fraud detection, or order fulfillment.
• Legal Authorities: When required by law or to protect our legal rights.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access and Portability: Request a copy of the personal data we hold about you.
• Correction: Request updates to incorrect or incomplete information.
• Deletion: Request the deletion of your personal information (subject to legal or contractual exceptions).
• Opt-Out: Opt out of marketing communications or certain data uses.
• Do Not Track: We honor “Do Not Track” signals as set by your browser.

To exercise your rights, contact us at bearcreekfurnishingsllc@gmail.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and shopping cart.
• Analyze website traffic and improve performance.
• Facilitate secure payment processing.
• Serve personalized content and advertisements.

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain functionalities, including the payment process.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Payment records are retained for financial reporting and fraud prevention.

8. Data Security

We implement industry-standard measures to protect your information, including:

• SSL (Secure Socket Layer) encryption for data transmission.
• Secure storage of personal and payment data.
• Regular monitoring for vulnerabilities and breaches.

While we strive to protect your data, no system is 100% secure. If you suspect unauthorized access, contact us immediately.

9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If a child provides information, contact us to request its removal.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website indicates your acceptance of the updated terms.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: bearcreekfurnishingsllc@gmail.com
• Phone: 706.260.8354
• Mailing Address: 14244 Hwy 515 N, Ellijay, Ga 30536